Safe & Transparent Data Policy

65bd's Privacy Policy

Protecting your personal information is our top priority. Through SSL encryption and strict security protocols, 65bd keeps your data completely safe.

Key Points of Privacy Protection

Data Encryption

Every transaction and piece of personal information you share is protected through SSL/TLS encryption.

Not Sold to Third Parties

Your information is never sold or rented to any third party.

Your Rights

At any time, you can request to view, correct, or delete the information we hold about you.

1. Introduction & Scope

This Privacy Policy ("Policy") applies to the 65bd platform ("we", "our") website, mobile version, and all related services. When you register, log in, or use any of our services on 65bd, you agree to comply with the terms of this Policy.

The purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how we use it, and how we keep it secure. We are committed to following applicable data protection guidelines in Bangladesh.

Important: This Policy may be updated from time to time. We will post a notice on the platform for any changes. Continuing to use the platform after a policy change will be treated as your consent.

2. Information We Collect

65bd collects various types of information that help us provide and improve our services. The information collected can be divided into the following categories:

2.1 Identity Information

  • Full name and date of birth
  • National ID or passport number (for age verification)
  • Email address and mobile number
  • Current residential address

2.2 Financial Information

  • bKash, Nagad, Rocket, Upay account numbers
  • Bank account details (for bank transfers)
  • Deposit and withdrawal transaction history
  • Bonus and reward related information

2.3 Technical & Usage Information

  • IP address and device identifier
  • Browser type and operating system
  • Activity logs on the platform (login times, game history)
  • Cookie and similar tracking technology data

3. Purpose of Using Information

We use the information we collect for the following legitimate purposes:

3.1 Account Management & Service Delivery

We use your personal information to create and manage your 65bd account, verify your identity, and ensure secure login. This is essential for fulfilling our mutual agreement.

3.2 Financial Transaction Processing

Financial information is used to process deposit and withdrawal requests. All transactions are handled according to the highest security protocols.

3.3 Fraud Prevention & Security

Technical information is analysed to detect suspicious activity and maintain platform security.

3.4 Customer Support

Our 24/7 live chat and email support team uses your information to resolve any issues or requests you have quickly.

3.5 Responsible Gaming

Usage data is analysed to monitor your gaming patterns, ensure responsible gaming, and provide support when needed.

4. Disclosure & Sharing of Information

65bd does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party organisations for payment processing, identity verification, and technical infrastructure management. These partners are bound by strict confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is legally required to comply with a court order or applicable law, information will be disclosed in that case.

4.3 Fraud & Criminal Investigations

Relevant information may be provided to the appropriate authorities to assist in investigations of serious fraud, money laundering, or other illegal activities.

To be clear: Your information will never be transferred to any third party for reasons other than those specifically stated above.

5. Cookies & Tracking Technologies

65bd uses cookies to improve your experience on the website. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login state, security verification, and session management.

5.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and other personalised experience preferences.

5.3 Analytical Cookies

Analytical cookies are used to understand user behaviour across different parts of the platform and to improve the quality of services. You can disable cookies from your browser settings if you wish, but this may limit some features of the platform.

6. Data Retention Period

We retain your information only for as long as necessary. Information may be retained while your account is active and, after it is closed, for a set period to meet legal obligations. Financial transaction records are retained in accordance with regulatory requirements.

Once the defined retention period ends, your information is securely deleted or anonymised.

7. Technical Measures for Data Security

65bd uses industry-standard technology and practices to protect your information:

  • SSL/TLS Encryption: The highest level of encryption is ensured during data transmission.
  • Firewall & Intrusion Detection: Advanced security layers are kept active to prevent unauthorised access.
  • Two-Factor Authentication: Additional security verification is ensured when accessing your account.
  • Regular Security Audits: Periodic security checks are conducted by third-party experts.
  • Restricted Access: Only authorised staff can view your information for specific, necessary purposes.
  • Encrypted Database: All stored information is kept in encrypted form.

8. Your Data Rights

As a user of the 65bd platform, you have the following rights regarding your own information:

8.1 Right to Access

You can request a copy of the information we hold about you.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you can request that it be corrected.

8.3 Right to Deletion

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You can object at any time to the use of your information for marketing purposes.

8.5 Right to Data Portability

You can request your information in a structured, machine-readable format.

To exercise any of the above rights, contact our support team: [email protected]

9. Protection of Minors' Information

65bd is for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of registration, and if we become aware that a minor's information has reached us, it will be deleted immediately and the associated account will be cancelled.

10. International Data Transfers

Some of our technical services may be operated on servers located outside Bangladesh. In such cases, we guarantee that your information is protected according to international standards. Appropriate security measures are always maintained during data transfers.

11. Third-Party Links & Services

Our platform may integrate content from game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others). These third-party providers have their own privacy policies, and their own policies will apply to your activity on their platforms.

12. Changes to This Policy

This Privacy Policy may be changed due to business needs, legal changes, or service improvements. For significant changes, we will notify you through the platform. The updated version of the Policy will always be available on this page.

13. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

  • Email: [email protected]
  • Live Chat: 24 hours a day, 7 days a week, in Bengali and English

We are committed to responding to your request as quickly as possible.